OUR VISION
mana whānau, whānau ora
prosperous whānau, living well
At the heart of our organisation is a vision of mana whānau, whānau ora. This is our reason for existing and shapes the way our services are designed and delivered, contracts arranged, and the way our providers work together. It’s a courageous undertaking and is cloaked in ō mātou tikanga (our values):

Whānau whakataurangi
KEEP OUR WORD
What we say we are going to do, we do. We build trust and confidence by delivering on our promises to customers, staff and whānau.

Whānau whakaaro tika
THINK LIKE WHĀNAU
Whānau well-being is our priority. We succeed when whānau succeed. Therefore whānau defines who we are and what we’re about.

WHAKANUIA TE Whānau
CELEBRATE INDIGENEITY
Indigeneity is woven into the fabric of this organisation, it is a part of who we are. We celebrate and create indigeneity, and we privilege indigenous ways of knowing and being.

mahia kia ea, kia toa
A “CAN DO” ATTITUDE
We are a ‘can do’, not a ‘make do’ organisation. We get things done. Consequently our willingness to attempt the impossible will mean we accomplish extraordinary things.

Whānau whai hua
OUTCOMES MATTER
Because the status quo isn’t acceptable, and we are intolerant of inequities. We are performance and results focussed, & will prove our contributions make a difference.

Whānau AUAHA
EVERYONE AN INNOVATOR
We all have the courage to innovate. Our adventurous, creative & open-minded spirit will challenge the status quo to be at the ‘cutting edge’ of everything we do.
How do we support whānau to achieve success?
It will take equity of health and social outcomes – and that’s our mission. We believe that whānau who are nurtured, healthy, knowledgeable and prosperous are better positioned to self-drive their success, to the benefit of all New Zealand.