COVID-19
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A global pandemic hits our shores : important info and updates from NHC

The NHC current response

Last updated on 20-03-20
We remain open for business as usual, determined to deliver services and support to the practices and communities we serve. At NHC we have taken steps to ensure the safety of our PHO employees and steps to minimise risks.  We must all follow the basic rules (wash your hands, sneeze and cough into your elbow, observe social distancing).

As this is an unfolding and rapidly changing scenario, we will be reassessing daily our policies around safely providing our services to you, with the wellbeing of our staff and communities taking priority.

Together we can slow the spread

Partnership with Māori in responding to this pandemic is essential to achieving equitable outcomes. The evidence tells us that Māori are likely to experience significantly worse effects from Covid-19. We are committed to ensuring these effects are reduced or eliminated.

Got symptoms?

Call your GP before you visit. 
Or call Healthline on 0800 358 5453.

COVID-19 UPDATES

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Posted on: Tuesday April 21st, 2020 - 9:51 pm

Free phone line for questions about medicines 0800 664 688

In response to the COVID-19 situation, Ngā Kaitiaki o Te Puna Rongoā o Aotearoa (the Māori Pharmacists Association) have launched a free phone line to answer questions that kaumātua or whānau may have about their medicines.

This is not an urgent service.

People can ring from anywhere across Aotearoa and their call will be returned within 24 hours by a Māori pharmacist.

When callers ring the dedicated phone line, they are asked to leave their contact details, and one of a team of 10 Māori pharmacists will respond and go through their questions.

🚨Whānau are encouraged to continue to call 111 in an emergency, or their GP, or Healthline if they are wanting prompt medical advice.🚨

These pātai (questions) may be things such as:
▶️ How do I use my medicine?
▶️ What is my medicine for?
▶️ What are the common side effects and how can these be managed?
▶️ Should I get the flu vaccine?
▶️ Will my normal medicines be affected by the COVID-19 pandemic?We have a free phone line to support kaumātua and whānau with any questions they may have about their medicines. See the link for more information, and also some general information about how the pandemic may be affecting access to medicines and pharmacy services.

maoripharmacists.org.nz/dial-a-maori-pharmacist-free-phone-number-for-medicines-advice-activated/
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Free phone line for questions about medicines 0800 664 688

In response to the COVID-19 situation, Ngā Kaitiaki o Te Puna Rongoā o Aotearoa (the Māori Pharmacists Association) have launched a free phone line to answer questions that kaumātua or whānau may have about their medicines.

This is not an urgent service. 

People can ring from anywhere across Aotearoa and their call will be returned within 24 hours by a Māori pharmacist.

When callers ring the dedicated phone line, they are asked to leave their contact details, and one of a team of 10 Māori pharmacists will respond and go through their questions.

🚨Whānau are encouraged to continue to call 111 in an emergency, or their GP, or Healthline if they are wanting prompt medical advice.🚨

These pātai (questions) may be things such as:
▶️ How do I use my medicine?
▶️ What is my medicine for?
▶️ What are the common side effects and how can these be managed?
▶️ Should I get the flu vaccine?
▶️ Will my normal medicines be affected by the COVID-19 pandemic?

Posted on: Sunday April 19th, 2020 - 11:03 am

A must watch! - on SUNDAY TVNZ (7.30pm) tonight - featuring our very own Papakura Marae GP, Dr Matire Harwood, and Papakura whānau with a strong message.

“If it gets into Māori and Pacific communities with high rates of chronic disease it’s really going to overwhelm our hospitals and heath system”

Recently “We’ve all been living in a bubble but imagine being born in one? And what's being done to help those in our most at risk communities?”
#COVID19
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Posted on: Friday April 17th, 2020 - 4:04 pm

MYTH BUSTING WITH LEANNE - PART TWO

“A two-part myth busting Q&A video with Prescribing Pharmacist Leanne Te Karu”
#COVID19
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Posted on: Friday April 17th, 2020 - 4:04 pm

MYTH BUSTING WITH LEANNE - PART ONE

“A two-part myth busting Q&A video with Prescribing Pharmacist Leanne Te Karu”
#COVID19
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Comment on Facebook

Omg Leanne wish I was in the office to see you xx

Posted on: Thursday April 16th, 2020 - 4:42 am

Ka mau te wehi! 🎶🎵

Noho ki tō rāhui whānau!

All links to stream/download the song here: smarturl.it/TutahiStay
#COVID19
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Posted on: Monday April 13th, 2020 - 5:55 pm

He noho kāinga, he oranga tangata - Stay home, save lives
#COVID19
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Posted on: Monday April 13th, 2020 - 5:33 pm

Dr. Lily Fraser answers questions about when to contact the doctor or Healthline, as well as non-COVID-19 related healthcare.

#COVID19
#urutā
#trwu
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Posted on: Wednesday April 8th, 2020 - 11:56 pm

Easter Weekend Update - Whānau Ora CBAC, Waitakere

Te Whānau O Waipareira Trust COVID-19 testing station in Henderson will be closed on Good Friday (10th) and Easter Sunday (12th).
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Easter Weekend Update - Whānau Ora CBAC, Waitakere

Te Whānau O Waipareira Trust COVID-19 testing station in Henderson will be closed on Good Friday (10th) and Easter Sunday (12th).

Posted on: Wednesday April 8th, 2020 - 10:41 pm

The Whanau Ora Community Clinic drive-in testing station @ 25 Druces Road, Manukau, Auckland.

#COVID19
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Posted on: Wednesday April 8th, 2020 - 6:01 pm

NHC member General Practices located within Auckland West & Northwest areas

For more details on our network of GP providers please refer to www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHC
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Posted on: Wednesday April 8th, 2020 - 5:51 pm

NHC member General Practices located within Auckland South and Auckland East areas

For more details on our network of GP providers please refer to www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHC
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Posted on: Wednesday April 8th, 2020 - 4:49 pm

NHC member General Practices located within Auckland Central area

For more details on our network of GP providers please refer to www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHC
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Posted on: Wednesday April 8th, 2020 - 12:53 pm

NHC member General Practices located within Waikato DHB region

For more details on our network of GP providers please refer to www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHC
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Posted on: Wednesday April 8th, 2020 - 12:51 pm

NHC member General Practices located within Whanganui DHB region.

For more details on our network of GP providers please refer to www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHC
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NHC member General Practices located within Whanganui DHB region.

For more details on our network of GP providers please refer to https://www.nhc.maori.nz/clinic-network/

#COVID19
#manawhanau_whanauora
#NHCImage attachmentImage attachment

Posted on: Wednesday April 8th, 2020 - 6:19 am

A great source of covid-19 information and resources with a Māori lens for whānau, hapū and organisations working with tangata whenua - Website: www.uruta.maori.nz or follow them on FB at: www.facebook.com/TRWU20/ ... See MoreSee Less

Posted on: Monday April 6th, 2020 - 6:11 pm

During Level 4 Alert self-isolation, patients can still get an appointment with their local Doctor and they can still prescribe the medicines that patients need.

However, to keep our patients, their whānau and our frontline staff safe, we’ve changed how patients now see their doctor or nurse.

During this time, patient’s need to ring through to their doctor’s practice first to make an appointment.

Instead of going into their practice/office to 'see' the doctor or nurse, patient’s may just be asked to speak to their doctor or nurse on the phone or via video chat (a virtual consultation). It's easy and the practice staff will let you know how to do it.

If after talking to the Doctor or Nurse, and they think the patient does need to have a physical examination they will let the patient know what they need to do safely.

So, if you (the patient) needs an appointment in the next few weeks, please ring your local doctor/general practice as you normally would, and they will advise you.

We also recommend visiting www.covid19.org.nz website on how to access healthcare during this level 4 lock-down.

Kia kaha, Kia maia, Kia manawanui, Kia mōhio

#COVID19
#manawhanau_whanauora
#NHC
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During Level 4 Alert self-isolation, patients can still get an appointment with their local Doctor and they can still prescribe the medicines that patients need. 

However, to keep our patients, their whānau and our frontline staff safe, we’ve changed how patients now see their doctor or nurse. 

During this time, patient’s need to ring through to their doctor’s practice first to make an appointment.   

Instead of going into their practice/office to see the doctor or nurse, patient’s may just be asked to speak to their doctor or nurse on the phone or via video chat (a virtual consultation).  Its easy and the practice staff will let you know how to do it. 

If after talking to the Doctor or Nurse, and they think the patient does need to have a physical examination they will let the patient know what they need to do safely.

So, if you (the patient) needs an appointment in the next few weeks, please ring your local doctor/general practice as you normally would, and they will advise you.

We also recommend visiting www.covid19.org.nz website on how to access healthcare during this level 4 lock-down.

Kia kaha, Kia maia, Kia manawanui, Kia mōhio

#COVID19
#manawhanau_whanauora
#NHC

Posted on: Sunday April 5th, 2020 - 11:24 am

A massive acknowledgement also to our entire network of primary care/general practice providers who continue to ensure whānau/patients are offered the appropriate treatments and medications to help keep well, even in isolation 💛

During this rāhui/lockdown, you have continued to remain open for whānau/patients whether it be via phone and/or virtual consult and, where necessary, personal consults and medical treatment in your clinic/s.

Thank you all for your continued commitment and alignment with the NHC kaupapa: Mana whānau, Whānau Ora.

Ka nui te mihi ki a koutou i runga i te mōhio e whakapau kaha ana koutou ki te ārai atu i ngā pēhitanga o tēnei mate urutā, a COVID-19.

#COVID19
#manawhanau_whanauora
#NHC
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A massive acknowledgement also to our entire network of primary care/general practice providers who continue to ensure whānau/patients are offered the appropriate treatments and medications to help keep well, even in isolation 💛

During this rāhui/lockdown, you have continued to remain open for whānau/patients whether it be via phone and/or virtual consult and, where necessary, personal consults and medical treatment in your clinic/s. 

Thank you all for your continued commitment and alignment with the NHC kaupapa: Mana whānau, Whānau Ora.

Ka nui te mihi ki a koutou i runga i te mōhio e whakapau kaha ana koutou ki te ārai atu i ngā pēhitanga o tēnei mate urutā, a COVID-19.

#Covid19
#ManaWhanau_WhanauOra
#NHC

Comment on Facebook

🙌🏾👌🏾👏🏾👌🏾

Posted on: Sunday April 5th, 2020 - 8:21 am

Using this time to acknowledge and thank all our NHC staff/kaimahi on the frontline and behind the scenes working tirelessly to support our network of primary healthcare providers and uniting to protect our whānau/patients from the spread of COVID-19.

We can't thank-you enough for continuously supporting the NHC kaupapa during this rāhui. Your strength and resilience has been massive 💛

Here are but a few snapshots of our kaimahi/staff - working within Auckland, Waikato and their bubbles (COVID-19 response teams, Practice Support, Gen2040, Tiakina te Tangata and more....)

#COVID19
#maoriandcovid19 #manawhanau_whanauora
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Using this time to acknowledge and thank all our NHC staff/kaimahi on the frontline and behind the scenes working tirelessly to support our network of primary healthcare providers and uniting to protect our whānau/patients from the spread of COVID-19.

We cant thank-you enough for continuously supporting the NHC kaupapa during this rāhui. Your strength and resilience has been massive 💛

Here are but a few snapshots of our kaimahi/staff - working within Auckland, Waikato and their bubbles (COVID-19 response teams, Practice Support, Gen2040, Tiakina te Tangata and more....)

#Covid19
#MaoriandCovid19 #ManaWhanau_WhanauOra

Comment on Facebook

Kei te tuku mihi au ki a koutou katoa i roto i te āhuatanga o tēnei wā. Kei te tino waimarire au i õ koutou puku mahi ki te piki te ora o tātou hapöri. E kii ai te te kõrero "ko te amorangi ki mua, ko te hapai o ki muri" #NHC#ManaWhanau#ManaOra#TiakinaTeTangata💯❤

Awesome mahi guys v proud to be part our organisation.

Legends ❤

Ka pai koutou 🙌🏾👌🏾🙏🏽👏🏾

Posted on: Saturday April 4th, 2020 - 9:12 pm

For whānau within the South Auckland area, who
➡️ are feeling slightly unwell, sore throat, shortness of breath, a slight fever, or have any flu-like symptoms
➡️ have recently returned from overseas
➡️ have recently been in contact with someone who has recently returned from overseas

There is a drive-in testing station/centre, that has been set up by The Whanau Ora Community Clinic in Manukau (25 Druces Road) South Auckland. Open 7 days a week from 8am-4pm.

#COVID19
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For whānau within the South Auckland area, who 
➡️ are feeling slightly unwell, sore throat, shortness of breath, a slight fever, or have any flu-like symptoms
➡️ have recently returned from overseas
➡️ have recently been in contact with someone who has recently returned from overseas

There is a drive-in testing station/centre, that has been set up by The Whanau Ora Community Clinic in Manukau (25 Druces Road) South Auckland.  Open 7 days a week from 8am-4pm. 

#Covid19Image attachment

Posted on: Wednesday April 1st, 2020 - 6:21 pm

Tamaki Makaurau Community Based Assessment Centres (CBACs) for COVID-19 - More locations have commenced:

If you are unsure who to contact for help, call your GP or call the free government helpline on 0800 779 997 (8am-1am, 7 days a week), or if you have symptoms, call Healthline on 0800 358 5453.

For the most up to date information, please check covid19.govt.nz/

#COVID19E te whānau, more locations for COVID-19 Community Based Assessment Centres have commenced across Tamaki Makaurau.

Please share this with anyone who might require testing. These centres have been set up in the hopes to relieve the potential strain on our GP clinics and hospitals.

If you are unsure who to contact for help, call the free government helpline on 0800 779 997 (8am-1am, 7 days a week), or if you have symptoms, call Healthline on 0800 358 5453.

For the most up to date information, please check covid19.govt.nz/
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Tamaki Makaurau Community Based Assessment Centres (CBACs) for COVID-19 - More locations have commenced: 

If you are unsure who to contact for help, call your GP or call the free government helpline on 0800 779 997 (8am-1am, 7 days a week), or if you have symptoms, call Healthline on 0800 358 5453.

For the most up to date information, please check https://covid19.govt.nz/

#Covid19

Posted on: Wednesday April 1st, 2020 - 6:10 pm

The The Whaanau Guide for Covid-19 - Episode 4: our very own Dr Rawiri McKree Jansen (NHC Clinical Director) and Melissa Atama of Clendon Park Community House

A daily Q&A Facebook Live show Presented by Te Arahi Maipi, featuring a panel of health, social sector and welfare experts providing advice to help Māori respond to the pandemic

#Covid19andMaori
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Posted on: Wednesday April 1st, 2020 - 6:33 am

2020, the year of the Bubble... with Moana

#maoriandcovid19
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Posted on: Tuesday March 31st, 2020 - 9:46 pm

For whānau within the Waitakere area, who have
➡️ feeling slightly unwell, sore throat, shortness of breath, a slight fever, or have any flu-like symptoms
➡️ recently returned from overseas
➡️ recently been in contact with someone who has recently returned from overseas

There is a drive-in testing station/centre, that has been set up by Te Whānau O Waipareira Trust in Henderson (6-8 Pioneer St) West Auckland. Open 7 days a week from 8am-4pm.

#COVID19
... See MoreSee Less

For whānau within the Waitakere area, who have 
➡️ feeling slightly unwell, sore throat, shortness of breath, a slight fever, or have any flu-like symptoms
➡️ recently returned from overseas
➡️ recently been in contact with someone who has recently returned from overseas

There is a drive-in testing station/centre, that has been set up by Te Whānau O Waipareira in Henderson (6-8 Pioneer St) West Auckland.  Open 7 days a week from 8am-4pm. 

#Covid19

Posted on: Tuesday March 31st, 2020 - 9:14 pm

The Whaanau Guide for Covid-19 - Episode 3: Our very own Dr Rawiri McKree Jansen (Clinical Director, NHC) and Natasha Kemp (CE, Manurewa Marae)

A daily Q&A Facebook Live show Presented by Te Arahi Maipi, featuring a panel of health, social sector and welfare experts providing advice to help Māori respond to the pandemic

#Covid19 #MaoriandCovid19
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Posted on: Tuesday March 31st, 2020 - 9:11 pm

The Whaanau Guide for Covid-19 - Episode 2: Tony Kake (Papakura Marae), Dr Lily Fraser (Turuki Health Care), John Tamihere (Te Whānau O Waipareira Trust)

A daily Q&A Facebook Live show Presented by Te Arahi Maipi, featuring a panel of health, social sector and welfare experts providing advice to help Māori respond to the pandemic

#MaoriandCovid19
... See MoreSee Less

Posted on: Tuesday March 31st, 2020 - 9:09 pm

The Whaanau Guide for Covid-19 - Episode 1: Tony Kake (CE, Papakura Marae), Dr Lily Fraser (Turuki Health Care),

A daily Q&A Facebook Live show Presented by Te Arahi Maipi, featuring a panel of health, social sector and welfare experts providing advice to help Māori respond to the pandemic

#MaoriandCovid19
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Posted on: Tuesday March 31st, 2020 - 8:27 pm

"The most needy, the most vulnerable shall be first, we shall look after them"

Our Clinical Director, Dr Rawiri McKree Jansen, wearing his Te Rōpū Whakakaupapa Urutā co-Chair potae, shares Urutā laundry list of issues that the Government needs to address.

with host Moana Maniapoto.

#Covid19 #MaoriandCovid19
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Posted on: Friday March 27th, 2020 - 6:12 am

Sharing a resource for whānau who may find that their tamariki are a little uncertain about COVID-19, the virus and people getting māuiui....
#COVID19“MATAPOPORETIA Ā TĀTOU TAMARIKI” - CHERISH OUR CHILDREN 💛

Now more than ever we must take care of what our tamariki see, hear and feel. This is also a great time to make the most of the opportunity to spend time with our tamariki!

Activities such as learning waiata, learning pepeha and whakapapa, getting creative or even doing the gardens are some things that we can do with them. But remember it is also important to have fun! 🙂🥳🤪

Here is a resource for whānau who may find that their tamariki are a little uncertain about COVID-19, the virus and people getting māuiui.

“Poipoia te kākano kia puāwai” - Nurture the seed and it will blossom 🌱
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Sharing a resource for whānau who may find that their tamariki are a little uncertain about COVID-19, the virus and people getting māuiui....
#covid19

Posted on: Friday March 27th, 2020 - 6:04 am

“Alert Level 4” sharing an easy explanation of what your self-isolation bubble should look like.

🚦Reminder whānau🚦

✔️ the less contact with others, the faster we will slow the spread of COVID-19, so please make sure any physical contact with others is absolutely essential.

✔️Please follow the rules and stay home. This will help us all in the long run and will save lives.

✔️Let’s keep our bubbles tight, don’t let our bubbles break. It is likely the Level 4 Alert will remain in place for a number of weeks.

✔️ If you do have any concerns about your health make sure to CALL your local GP or Healthline on 0800 358 5453, in the first instance.

✔️For the most up to date information, continue to check www.covid19.govt.nz.

✔️Whānau Māori, continue to check www.uruta.maori.nz for practical advice and guidance for your whānau

Kia kaha, Kia maia, Kia manawanui, Kia mōhio

#covid19
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Posted on: Tuesday March 24th, 2020 - 6:39 am

Kia ora koutou,
We are now in COVID-19 Alert Level 3 with our nation, Aotearoa, soon to be shifting into Alert Level 4.

This means we ALL need to prioritise our whānau, our homes and our own wellbeing and where we will be for at least a four week period as we nationally play a part in preventing and fighting the spread of this virus.

If you need immediate medical help, please contact Healthline on 0800 358 5453 or your local GP to discuss your concerns. Please do not attend in person at any clinic without phoning ahead first, to protect the wellbeing of others.

We know these times may be worrying for you and your whānau. We will continue to keep you all updated as this situation progresses.

For the latest updates please refer to:
- the official website here covid19.govt.nz/
- www.uruta.maori.nz

Mana Whānau, Whānau ora
Kia kaha, kia maia, kia manawanui!!

#COVID19
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Kia ora koutou, 
We are now in COVID-19 Alert Level 3 with our nation, Aotearoa, soon to be shifting into Alert Level 4.
 
This means we ALL need to prioritise our whānau, our homes  and our own wellbeing and where we will be for at least a four week period as we nationally play a part in preventing and fighting the spread of this virus.

If you need immediate medical help, please contact Healthline on 0800 358 5453 or your local GP to discuss your concerns.  Please do not attend in person at any clinic without phoning ahead first, to protect the wellbeing of others. 

We know these times may be worrying for you and your whānau.  We will continue to keep you all updated as this situation progresses.

For the latest updates please refer to:
- the official website here https://covid19.govt.nz/
- www.uruta.maori.nz

Mana Whānau, Whānau ora
Kia kaha, kia maia, kia manawanui!!

#covid19Image attachment

Posted on: Tuesday March 24th, 2020 - 4:29 am

🚨Important message from our CE, Simon Royal🚨

23.03.2020

Today the National Hauora Coalition appointed Dr Rawiri McKree Jansen as NHC national lead for Covid-19 pandemic. In addition to his ongoing work as a GP at Papakura Marae, NHC Executive Leader for Service Design & Development and NHC Clinical Director, Dr McKree Jansen will also now be responsible for coordinating the National Hauora Coalition Maori pandemic response for Covid-19 Pandemic to support the practices and services in our network continue to deliver clinically and culturally safe care during the pandemic. This includes working with the NHC’s Primary Healthcare Network Leader, Jonathan Murray, on business continuity plans and emergency planning activities for the NHC network, and working directly with whānau as required.

Rawiri and the NHC are also members of Te Rōpū Whakakaupapa Urutā, the national Māori pandemic co-ordination group, including providing some tangible coordination support where we are able. This group is made up of other leaders in Māori health, including a range of Māori health practitioners, providers, academics and policy experts and is committed to a Treaty-based response to the pandemic to keep our whānau safe and well.

Rawiri will be establishing an office and other resources at the NHC Avondale Head office to coordinate efforts. Health sector leaders and media are encouraged to direct enquiries directly to Dr McKree Jansen.

#covid19
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Posted on: Saturday March 21st, 2020 - 1:45 pm

"We need to be careful of misinformation online." ~ Moana Maniapoto on the Coronavirus Pandemic.

#covid19
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Posted on: Friday March 20th, 2020 - 11:38 pm

#covid19 ... See MoreSee Less

#covid19Image attachmentImage attachment

Posted on: Friday March 20th, 2020 - 11:37 pm

#covid19📢A HELPFUL RESOURCE DURING COVID-19📢

Kia ora e te whānau,
We have compiled this resource to help with what physical distancing to COVID-19 might mean to Māori.

In the resource:
∙ "Physical distancing is a term introduced to New Zealand with COVID-19. This is about the safety and well being of our whānau as a top priority."

Please continue reading here ⬇️
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#covid19
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Recommended Links for Further Information

Unite Against COVID-19 is a government initiated website that has everything you need to know about COVID-19 in one place. Learn the simple steps you can take to unite against the virus and slow its spread. https://covid19.govt.nz/

The Ministry of Health website is providing latest updates, information and advice on COVID-19 in Aotearoa.  It includes comprehensive health advice, specified information for at-risk individuals, help for those practising self-isolation and important resources. https://www.health.govt.nz/

Te Rōpū Whakakaupapa Urutā – National Māori Pandemic Group. Here you will find information and resources specifically for Māori about the COVID-19 pandemic. This information has been developed by leading Māori medical experts for whānau Māori. https://www.uruta.maori.nz/

COVID-19 is changing our daily lives. It’s important to look after our wellbeing and the wellbeing of our whānau and community as we get through this – together. The Mental Health Foundation has created a page dedicated to info for mental health support during the COVID-19 pandemic.  https://www.mentalhealth.org.nz/

Download this te reo Māori poster by the Ministry of Health to print for your workplace/clinic/center/home.

DOWNLOAD POSTER HERE

Head Office Location

Unit 3/4, Harbourside Business Park
485B Rosebank Road, Avondale
Auckland 1026
New Zealand

Postal Address

PO BOX 104221
Lincoln North
Auckland 0654
New Zealand

Telephone

Phone: (09) 950 3325
Fax: (09) 950 3326

EMAIL

For general enquiries: administration@nhc.maori.nz

Contact hours

Monday – Friday: 8:00AM – 6:00PM
Saturday – Sunday: Closed

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